• Free Delivery Worldwide on all orders
  • Delivered within 7-15 Business Days
  • 30 Days Money Back Guarantee

Returns & Refunds Policy

Returns Policy 

We stand by our product and offer a 30-day money-back guarantee.

If you are not fully happy with the goods you have received, you can return them to us within 30 days of receiving your order.

To be eligible for returns,

  • Products must be undamaged. 

  • Products must be not used.

How do I return my items?

You have up to 30 days to start your return from the moment you receive the item. Please include the original packaging with your return.


We offer free returns for the following countries: UK/US/CA

If your country is NOT listed here you will be responsible for the cost of your return.

Items from different orders can be returned within the same package.

  • Please DON'T return any damaged goods unless you're told to by a member of our support team. If you do this, it will delay us resolving your issue.


Please send the following information to our support team at support@jisulife.com

1) Your name

2) Order number

3) Photo of the product

4) Reasons for return

We will verify the information above and send the RETURN ADDRESS within the email. You will get your refund within 48 hours after we have received your item. 

Received a faulty item?

We're sorry to hear you have received a faulty items. We will be able to facilitate a free return for you if this is needed regardless of your location. So that we are able to assist you in the best way possible please contact our support team through support@jisulife.com with the following info:

  • Your name 

  • Contact information

  • Photos of the product you have received

JISULIFE is an integrated lifestyle innovating team that designs remarkable gadgets to inspire and elevate their life.